Our Services
Trusted Sourcing And Shipping Partner From China
FAQ
How We Can Help Your Business ?
- Shipping & Delivery
- Sourcing
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What services do you offer?We provide air, sea, and land cargo shipping, customs clearance, freight forwarding, and last-mile delivery solutions.How do I get started to get service?Simply contact us or request a quote online. Our team will guide you through shipping options, documentation, and costs.Do you handle international shipments?Yes, we handle both domestic and international cargo, including customs brokerage and global freight forwarding.What is included in the shipping process?Our shipping process covers pickup, cargo handling, customs clearance, real-time tracking, and final delivery.How long does shipping usually take?Transit times depend on the route and mode of transport. Domestic shipping may take 1–5 days, while international cargo can range from 7–30 days.
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How can I track my shipment?You can track your package using our online tracking system with your shipment ID or booking number.Do you provide real-time updates?Yes, we provide real-time cargo updates via email, SMS, or our mobile app so you know your shipment status at all times.What if my package is delayed?In case of delays, our customer support team will notify you immediately and provide the next available shipping option.Can I change the delivery address after booking?Yes, address changes are possible before dispatch. Once shipped, changes may incur extra costs depending on the route.Do you offer customer support 24/7?Yes, our logistics support team is available 24/7 to assist with shipment inquiries, tracking, and urgent requests.
